Refund policy

Returns & Refunds Policy 

Thank you for shopping with uraflow We want you to absolutely love your purchase. If you are not completely satisfied, we are here to help you get it sorted quickly.

 The Return Window
  • 7-Day Limit: You have 7days from the date your tracking link says "delivered" to request a return.

Condition of Items
  • Like-New State: Items must be unworn, unwashed, and in their original packaging with all tags still attached.
  • Defective Goods: If your item arrives damaged, please take a photo and contact us immediately so we can replace.
❌ What Cannot Be Returned
  • Final Sale: Clearanced items and gift cards cannot be returned or exchanged.
  • Hygiene Items: For safety reasons, intimate apparel / cosmetics / earrings / perishable goods are non-refundable.

 Refund Options
  • Original Payment: Refunds are sent back to your original payment method within 3–5business days after we approve your return.
Shipping Costs


  • Flat Rate: A flat return shipping fee will be deducted from your final refund amount to cover return postage.


How to Start a Return
  1. Visit our online Return Portal Link or email us directly at uraflow1@gmail.com with your order number.
  2. Pack your items securely in the original box or a standard shipping mailer.
  3. Drop the package off at any USPS / UPS / FedEx location.
Got questions? We are always happy to help! Reach out to our customer support team at contact@uraflow.com